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Privacy Policy

Effective Date: June 29, 2026

Welcome to Toy To Play. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.toytoplay.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address (if different)
  • Order history
  • Account login credentials

Payment Information

Toy To Play does not collect or store your credit or debit card information.

All payment information is securely processed by Stripe. Your payment details are transmitted directly to Stripe using secure encryption and are subject to Stripe's own Privacy Policy.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver purchased products.
  • Verify customer accounts.
  • Send order confirmations and shipping updates.
  • Respond to customer service requests.
  • Process refunds and returns.
  • Improve our website and customer experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.

Cookies

Toy To Play uses a limited number of cookies.

Currently, we use a cookie solely to maintain a guest user's shopping cart while browsing our website.

We do not use cookies for advertising, behavioral tracking, or marketing purposes.

Most web browsers allow you to control cookies through your browser settings. Disabling cookies may affect certain website features, including your shopping cart.

Payment Processing

Payments made on our website are securely processed by Stripe.

Toy To Play never stores your complete payment card information on our servers.

Please review Stripe's Privacy Policy to learn how your payment information is handled.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties such as:

  • Stripe (payment processing)
  • USPS
  • UPS
  • FedEx

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders
  • Maintain your account
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

You may:

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Update your account information.
  • Request deletion of your account, subject to legal recordkeeping requirements.

To exercise these rights, please contact us using the information below.

Children's Privacy

Toy To Play sells toys intended for children; however, our website is intended for use by adults purchasing products.

You must be at least 18 years old to place an order or have the permission and supervision of a parent or legal guardian.

We do not knowingly collect personal information directly from children under the age of 13. If we become aware that such information has been collected without appropriate consent, we will promptly delete it.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Toy To Play

Email: contact@toytoplay.com

Business Address: Available upon request through customer support.