Effective Date: June 29, 2026
Thank you for shopping with Toy To Play. This Shipping Policy explains how we process, ship, and deliver orders placed through www.toytoplay.com.
By placing an order with us, you agree to the terms outlined below.
Toy To Play currently ships only within the United States.
At this time, we do not offer international shipping.
Orders are typically processed within 1–2 business days after payment has been successfully received.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Customers may choose one of the following shipping options during checkout.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | $5.99 |
| Express Shipping | 2–4 Business Days | $16.99 |
| Overnight Shipping | 1–3 Business Days | $39.99 |
Orders with a subtotal of $100.00 or more qualify for Free Standard Shipping within the United States.
Toy To Play reserves the right to modify shipping promotions at any time.
Delivery estimates begin after your order has been processed.
The estimated delivery times provided above are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary due to factors beyond our control, including:
Toy To Play currently ships using one or more of the following carriers:
We reserve the right to choose the carrier that best meets the selected shipping service.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates are provided by the shipping carrier and may take time to appear after the shipment has been created.
Customers are responsible for providing a complete and accurate shipping address during checkout.
Toy To Play is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information supplied by the customer.
If you notice an error in your shipping address, please contact us immediately. We will make every reasonable effort to update the address before the order ships, but we cannot guarantee changes once order processing has begun.
If your package appears to be delayed, please first review the tracking information provided by the shipping carrier.
If your shipment appears to be lost or has not arrived within a reasonable time after the estimated delivery period, please contact us at:
contact@toytoplay.com
We will work with the shipping carrier to investigate the shipment and assist in resolving the issue as quickly as possible.
If your order arrives damaged during shipping, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
After reviewing the information, Toy To Play will provide either:
Packages returned to Toy To Play because of:
may require additional shipping charges before they can be shipped again.
If a refund is requested instead of reshipment, the refund will be processed according to our Return & Refund Policy.
Toy To Play is not responsible for delays caused by events outside our reasonable control, including but not limited to:
While we cannot guarantee delivery dates under these circumstances, we will work with the shipping carrier to help resolve delivery issues whenever possible.
We may update this Shipping Policy from time to time.
Any changes will become effective immediately upon posting on this page with an updated Effective Date.
If you have any questions regarding shipping, please contact us.
Email: contact@toytoplay.com
Business Address: Available upon request through customer support.